Services
Employee Listening
If you want real insights - the kind that fuel your business, highlight flaws, or prevent costly missteps - you need to ask the right questions to the right people. We help you learn from your employees, leaders, clients, or program participants and figure out your next steps to drive meaningful change.
our Approach
We start by listening. Really, truly, listening.
Through surveys, interviews, focus groups, observations, and conversations, we surface what people are actually experiencing, not just what's easy to measure. Sometimes that's your workforce. Sometimes it's your clients. Sometimes it's the participants in a program we're helping you evaluate.
This work is grounded in positive organizational psychology — the research on what builds high-quality connection and trust at work. It's not a slogan; it's the lens behind every question we design and every conversation we have. We listen for honest responses, reduce bias, and make room for the feedback that usually goes unsaid.
We're data people, but we pair analytic rigor with genuine care. The result is research you can trust and actually use.
The cost of not knowing
When to listen
Listening always helps. It becomes essential when:
You’re losing people and don’t know why. Attrition is climbing or performance is slipping, and the cause isn't obvious from the outside.
You’re growing fast. Rapid expansion can quietly erode the connection and culture that got you here.
Your workforce is dispersed. Remote and hybrid flexibility is a real benefit, but it makes it harder to see how people are doing.
You're navigating change. Whether it’s a reorg, a new product, or an AI rollout, change lands differently across an organization and keeps shifting. It's worth knowing not just where people stand at the start, but how they're adapting as it unfolds.
You want to know whether a program actually worked. For a training, nonprofit program, leadership development cohort, or one-on-one coaching, you want real evidence that you moved the needle through evaluations like pre/post measurement and 360s. Too often, the only proof is anecdotal: a few kind words and a general impression once the program wraps.
cutting through the noise
AI gave you more data. Not more clarity.
Data is abundant. Dashboards are cheap. AI will even tell you what it thinks your people care about most. But it doesn't understand your context - the office politics and interpersonal dynamics, the history of previous attempts and failures, the business goals, or anything else that never made it into a clean data point.
That's where we work. We love to work with AI, but we help cut through the clutter, then layer back in the nuance AI misses: what the data actually means inside your organization, and which of it is worth acting on given where you're trying to go.
Meaning first. Then priorities.
What you get
Strategic Listening
Listening is built around your goals, not a prepackaged template. We design the right approach for what you actually need, which might include:
Lifecycle surveys that capture the employee experience at key moments, like onboarding and exit
Pulse checks around a specific issue, change, or moment that matters
Signals that shape performance — psychological safety, burnout, engagement, connection
Perceptions of leadership, including 360s
Impact assessments for a change effort, an AI rollout, or a program you're running
more than a Pile of Data
A clear story
The findings don't just sit in a folder or get buried in a complex report. We turn data into a story with clear visuals and distilled findings that show what's really going on and what to do next. Not metrics heavy dashboards that collect dust, but a narrative your team understands at a glance and your leadership can act on with confidence.
Data visualization that tells the story, not just decorates the page
Insights that point to specific, prioritized action
Evidence-based best practices in survey design and data collection
A listening method matched to the question: surveys, interviews, focus groups, observations, 360s, document review
Reports ready to share, whether for internal decisions or external audiences
How we’re different
A partner, not a vendor
The best listening happens with you, not to you. We don't parachute in with a template and impose it. We ask questions, draw on what you already know about your people, and build something that fits your organization. Because you're the expert on your world, and we're the experts on how to listen to it.
“Alyssa was a great partner in analyzing our program data. She went above and beyond to clarify the process, enhance the plan, and then delivered a product that exceeded our expectations. We highly recommend Alyssa as a thought partner, data analyst, and designer.”
“Alyssa is an incredible strategic partner! She was able to jump in when I only shared the desired outcome and make something happen. She has extremely high work quality that is backed by research and thoughtfulness.”
The process
How we work
Every engagement is shaped around your goals, but the path is consistent:
1. Listen. We start by understanding what you're trying to learn and why. Then we design the right approach, tailoring the questions, methodology, and target participants, to surface what's really going on.
2. Make meaning. We analyze what we hear in the context of your organization: your culture, your goals, your history, your stakeholder dynamics. The numbers translate into a story that makes sense.
3. Prioritize. Not everything can be addressed at once. We help you figure out what matters most given where you're headed and what you’re capable of changing, so you know exactly where to focus.
4. Act. Insight only matters if it leads somewhere, and your people only trust you if they notice your efforts. We work alongside you to turn what we found into real, visible change. Plus, we can continue to measure those changes over time.
Let’s talk
Curious what your people (or clients) would say?